When publicity outpaces your reputation
Your organization is attracting more attention, but the experience behind the message may not be keeping pace. When publicity raises expectations, reputation determines whether people stay.
Give reporters a reason to care
Your announcement may matter inside the organization without giving a reporter a reason to cover it. Strong media pitches connect organizational news with timely information, expertise or human impact that audiences can use.
Test your crisis plan now
Your crisis plan may look complete, but leadership changes, outdated responsibilities and untested assumptions can slow the response when pressure rises. A realistic exercise reveals those gaps while there is still time to correct them.